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Data controls

You should know what can be exported, deleted or retained.

BaziRoute provides self-service export and deletion for signed-in account data. The current limits are listed here instead of being hidden behind a support request.

1 · Access

Download account data

Signed-in users can download a JSON file from the account page. It includes account metadata, profiles, saved chart snapshots, generated report jobs and chapters, AI follow-up conversations, compatibility reports, AI usage, session timestamps and deletion request status.

Open account

2 · Remove

Delete saved charts

Each saved chart can be permanently removed from the account page. Deletion removes the active saved record; it does not alter an already downloaded PDF or JSON export.

3 · Account

Delete the account

The account danger zone requires typing DELETE. An active membership must first be cancelled so the local renewal mapping is not lost. Deletion revokes active sessions and removes account, profile, chart and related active records.

4 · Records

Limited records remain

A completed deletion record and audit action may be retained without the original email address. AI usage rows are detached from the deleted user and remain within the published retention period because they contain no chart or birth data.

Backups are not selectively editable

Cloudflare D1 provides automatic point-in-time recovery for a limited period based on the active Workers plan. A deleted account is no longer served by the production application, but historical recovery state cannot be edited per individual account. If disaster recovery restores a database, completed deletion records are reapplied so deleted accounts do not return as active.

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Not sold

BaziRoute does not sell personal birth or account data. Product analytics are aggregate counts by public path and event name, without a cross-site visitor ID.

Correction and help

For access, correction or deletion difficulties, contact [email protected]. Include the minimum account information needed to help.